Director of Construction

  • Full Time
  • Anywhere

Summary Directs and coordinates construction-related activities for the homebuilding operations

Essential Duties and Responsibilities include the following. Other duties may be assigned.


Develop, implement, and oversee the policies and procedures for the construction of homes, including, but not limited to, adherence to budgets, schedules, and customer satisfaction.

Improving the schedules and cycle time is a top priority of this position.

Quality and Customer Care:

Oversee the Quality Control and Customer Care Manager to improve the quality of the various products and to implement the new Customer Care (warranty) program.

Processes and BuildTopia:

Lead the management/adherence to the various aspects of the builder management software program as it relates to scheduling, variance purchase orders (VPOs), change orders and other tools of the software that help manage and measure the homebuilding business. Along with the Purchasing Manager, be a Champion for the use of BuildTopia as it relates to our staff and our Trade Partners.

Purchasing Collaboration:

Work closely and collaborate with the Purchasing Manager regarding daily operations such as schedules, trades, and coordination of efforts. The Purchasing Manager will report directly to the SVP and VP of Development regarding Product Programming, Budgets, and Reports, and other administrative issues.

Product Development:

Working closely with the SVP, VP of Development, Purchasing Manager, and the VP of Sales and Marketing, provide input to the development of the construction documents (and related structural plans, energy reports, etc.) and oversee the permitting process for the individual homes/buildings.

Quality and Risk Control:

Develop, implement and oversee the policies and procedures for construction means and methods, peer reviews, third-party inspections, and construction documentation in order to achieve a quality product and to minimize both warranty issues and the risk of defect claims.

Customer Satisfaction:

Working closely with the SVP, VP of Development, and the VP of Sales and Marketing, coordinate and oversee the policies and procedures in order to obtain a high level of Customer Satisfaction.

Storm Water Management Plans:

Obtain, update, and terminate STMP permits as required. Ensure that the requirements and documentation of all such permits are strictly followed and current at all times.


Develop, implement, oversee, and strictly enforce the policies and procedures related to safety at all of the construction sites.


Seek out and attend classes (HBA or other) related to safety, quality and risk control, and other pertinent areas. Have Construction Managers attend such classes as well.

Supervisory Responsibilities

Directly supervises Construction Managers/Superintendents in all communities. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Actively ensure that all construction-related staff integrate and communicate in a timely, positive, and productive manner with other departments in the company, including but not limited to, required documentation, reports, budgets, and meetings.


To perform the job successfully, an individual should demonstrate the following competencies: Analytical – Collects and researches data; Designs workflows and procedures.

Design – Participates in project design. Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles;

Demonstrates attention to detail.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

Project Management – Assists in developing project plans; Distributes plans to contractors or sub-contractors and coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Participates in meetings.

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit.

Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Delegation – Sets expectations and monitors delegated activities.

Leadership – Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others.

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Solicits and applies customer feedback (internal and external).

Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen – Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics – Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.

Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

Strategic Thinking – Develops strategies to achieve organizational goals; Analyzes market and competition; Adapts strategy to changing conditions.

Judgment – Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation – Sets and achieves challenging goals.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality – Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.

Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Four year college or university program certificate; or five to ten years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

 To perform this job successfully, an individual should achieve a working knowledge of BuildTopia and its reports; Project Management software; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations

 Obtain Contractor’s Licenses when needed.

Other Skills, Responsibilities and Qualifications

 Administrative & General:

*Accurately complete all administrative paperwork in a timely manner, including time cards.

*Maintain an organized office, contract files, product literature, and plan files.

*Determine the critical BuildTopia reports that the Construction team will use on a weekly basis to review and measure Construction Operations.

Job Sites:

*Visit every job site a minimum of once per week to review schedules, quality control, SWMP, safety and cleanliness issues, and address any pressing items and challenges with the Construction Manager.

Construction and Sales Team:

*Along with the SVP, VP of Development, and VP of Sales and Marketing, attend and lead Community Meetings between the field construction and sales staff to review the status of each house/buyer and the relevant sales, starts, and closings.

*Quickly help to resolve any conflicts between the field team and/or customers.

*Along with the SVP, VP of Development, and VP of Sales and Marketing, establish and meet goals for sales, starts, and closings.


*Review Budget Status (Committed Cost Reports).

*Review and approve each house budget prior to start, and once a month, including the final post-closing report.


*Develop a construction schedule template for each project/product.

*Review the schedule for each house with the appropriate Construction Manager weekly.

*Review job start/closing report with SVP, VP of Development, and VP of Sales and Marketing weekly.

*Meet with vendors as needed if they are repeatedly missing the schedule or proving an inferior product or service.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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